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Jeff Bezos at VivaTech: AI will "create" a labor shortage, not replace humans

During his keynote at VivaTech in Paris, Jeff Bezos stated that artificial intelligence will accelerate innovation and increase labor demand rather than substitute people. From a business standpoint, this view highlights the urgency of adopting platforms that integrate AI, automation, and training to manage change.

Jeff Bezos stated at the VivaTech conference in Paris that artificial intelligence will generate a labor shortage rather than substitute workers, and presented that perspective as part of an optimistic view on how AI will accelerate innovation and physical manufacturing.

In his words, “And I think, in fact, AI is going to create a labor shortage,” a message he linked to projects focused on applying AI to physical engineering and production.

Bezos explained that tools designed to accelerate manufacturing and bring ideas to market more quickly — including initiatives related to his new company Prometheus — could increase demand for technical and operational roles capable of turning those ideas into real products.

For companies, that scenario requires modernizing processes and management platforms that integrate AI practically: customer service automation, content generation, and unified analytics to optimize operations and meet growing demand.

At Onix Board we have features designed to accompany that transition, including multi-channel conversational automation, AI-assisted content generation, a unified inbox, and analytical dashboards that consolidate sales and marketing metrics. These capabilities help reduce operational frictions and scale support and production without multiplying suppliers.