The integrated AI of Onix Board drives operational continuity and business growth
19/12/2025
Our platform integrates artificial intelligence in every function to automate campaigns, manage inventories, CRM, and customer service, providing greater operational continuity in response to market changes. This capability allows us to make data-driven decisions in real time and offer 24/7 customer support thanks to conversational AI.
Artificial intelligence is a driving force in the business world; it fosters innovation and is becoming an essential part of the strategy for companies of all sizes. At Onix Board, we understand that AI transforms the way we interact with customers and manage operations, which is why we have integrated it broadly across our ecosystem.
Our modular ecosystem groups tools designed to support companies in their growth and response to market changes. Among its modules, unified messaging (SMS, WhatsApp, Email), campaigns and automations, CRM for tracking contacts and customers, newsletters with smart templates, automated surveys and forms, AI content generation, and management of e-commerce and promotions stand out. Additionally, we offer an integrated performance view through real-time dashboards and metrics.
- Unified messaging: SMS, WhatsApp, Email.
- Campaigns and automations.
- CRM for tracking contacts and customers.
- Newsletters with smart templates.
- Automated surveys and forms.
- AI content generator.
- E-commerce and promotions.
- Unified analytics and real-time metrics.
- Conversational AI assistant for 24/7 support.
This capability for analytics and automation translates into concrete benefits for companies. We can monitor data in real time, adjust offers and promotions automatically according to market behavior, and maintain constant and efficient customer care, even during peak demand times.
We know that integrating AI into every function not only improves operational efficiency, but also fosters innovation and personalization of customer experiences. Our data-driven approach allows for informed decision-making, optimizing processes, and scaling with greater confidence in the face of economic or market changes.
